Takaful Emarat

Customer Care

Takaful Emarat's Customer Care
Your satisfaction is our priority. Get personalized support and solutions tailored to your needs. Explore how our dedicated team is here to assist you and ensure your experience with us is exceptional.
Provider Network
Your Premier Healthcare Network
At Takaful Emarat, we partner with leading medical network providers to bring you exclusive access to a broad spectrum of healthcare facilities, meticulously tailored to meet your specific needs.
Comprehensive Group Medical Plans
Provider Network
Your Premier Healthcare Network

At Takaful Emarat, we partner with leading medical network providers to bring you exclusive access to a broad spectrum of healthcare facilities, meticulously tailored to meet your specific needs.

Abu Dhabi

Dubai

FAQ's
Frequently Asked Questions
Accordion Tab Title 1
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Accordion Tab Title 2
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Accordion Tab Title 3
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Complaint Center
How to Make a Complaint

Fill Out the Form:

  • Name
  • Policy Number
  • Phone Number
  • Email Address
  • Description of the Complaint
Step 2

What Happens Next:

We’ll confirm we got your complaint within 24 hours.

Our team will work on fixing the issue as quickly as possible.

Case
Step 1

Send Us the Form:

Email it to: [email protected] or mail it to P.O. Box 57589, Dubai, UAE.

Step 3

Not Happy with the Result?

If you’re not satisfied, email us at: [email protected]. We're here to help!

Contact Us

Customer Service: 600 522 550

For Additional Assistance:

Complaints: [email protected]

Operating Hours:
Sunday Closed
Saturday Closed
Monday 9:00 AM to 5:00 PM
Tues Day 9:00 AM to 5:00 PM
Wednesday 9:00 AM to 5:00 PM
Thursday 9:00 AM to 5:00 PM
Friday 9:00 AM to 5:00 PM
Head Office
Takaful Emarat – Insurance P.S.C
8th Floor, Al Moosa Tower 2 Sheikh Zayed Road, Dubai
P.O. Box 57589
Phone: 60 052 2550
Fax: +971 (4) 230 9333
Sharjah Office
Office No. 305, Al Buhaira Building
Al Buhaira Corniche, Al Majaz,
Sharjah, United Arab Emirates
Phone: 600 522 550
Abu Dhabi Office
Takaful Emarat Insurance (P.S.C)
Office No. 402, 4th Floor, Al Wahda Commercial Centre
P.O. Box 33913, Hazza Bin Zayed St., Near Al Wahda Mall
Abu Dhabi, UAE
Phone: 600 522 550

Register your interest and one of our team will contact you​

Contact Form Demo